Howard Air
  • Install
  • Phoenix, AZ, USA
  • $15.00 - $18.00, depending on experience + Benefits
  • Hourly
  • Full Time

Health insurance paid by company, Life insurance, 401K plan – Company match up to 4% – fully vested after only 1 year! Heath insurance after 90 days, Up to 3 weeks paid vacation, direct deposit


Installation Coordinator Needed for Well-established and Growing HVAC company!

Come work for a positive, friendly, highly motivated work environment. Our company is growing! Long-term employment opportunity with great advancement opportunity with 40-year-old Air Conditioning/Heating Company looking for a responsible, ethical and organized individual to complete a winning sales/installation team.

We offer our employees a competitive salary and comprehensive benefits package: Medical, Paid Vacation, Paid Holidays, and 401K

Job Title: Installation Coordinator

Pay Scale: $15.00-$18.00,  DOE + BENEFITS 

Work Hours: 7:00am to 4:00pm, Monday through Friday

Primary Job Function: To manage the day to day scheduling operations, ensure that jobs are ready for installation. Company purchasing duties per the company's purchasing procedures.  Responsible for the creation of department job files, contacting customers regarding scheduling issues, scheduling subcontractors and inspections.  Responsible for coordinating communication between installers, field supervisors, customers, vendors and the office.

Reports to: Installation Manager

Daily Duties:

  • Contact customers to efficiently schedule installation appointments
  • Schedule appointments for installers to minimize drive time and /or distance
  • Update and maintain schedule board with all sold jobs, communicate scheduling issues with other departments including sales.
  • Follow up and interact with customers and installation team daily
  • Check paperwork and timecard from previous day's job, schedule any punch lists or uncompleted items.
  • Make sure that all jobs have permits and the inspections are called in timely. 
  • Purchase special orders, materials, etc. by 10:00am.
  • Return customer calls in a timely manner, resolving open issues in a fast/efficient manner
  • Coordinate with vendors as needed regarding returns, warranty, delivery, etc.
  • Return overage stock to vendors, write PO and have material set out for pick up by vendor.
  • Schedule layouts and update layout & design schedules, coordinate with Foreman/Installation Manager.
  • Complete paperwork for job costing, orders received etc. and send to Accounting
  • Check with Dept. Managers for any job site deliveries.
  • Process extended warranties and customer rebates.
  • Create all job packets.
  • Purchase equipment and schedule subcontractors; a five-day lead-time should be maintained.
  • Coordinate scheduling for Service Technician labor 5 days prior to project with Service Dispatcher Required

Qualifications:

  • Customer service skills
  • Able to answer multi-line phones
  • Ability to multi-task
  • Organized
  • Conventional (Moderate to High)
  • Computer skills
  • High school diploma or general education degree (GED)
  • Two years related experience in billing, dispatching or project management or equivalent combination of education and experience
Howard Air
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